Refund policy

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30-day risk-free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase. If your bottle breaks within the first 3 months of ownership, email a picture of your broken bottle to: shop@unfetteredhome.com , and we will send you a new one, free of charge (Buyer pays shipping).

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Shipping items

In order to return an order, you must contact us first.

Returns can be mailed to: 708 Gravenstein Hwy North, Suite 247, Sebastopol, CA 95472. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit.

Contacting us

If you have any questions about this Policy, please contact us at shop@unfetteredhome.com

This document was last updated on November 21, 2018